CDQ Exam - Process

Registration Process

During year of eligibility, exam candidates will register for the CDQ Exam through their individual, secure NCCAA accounts via the website or the mobile app. To access registration:

    1. Log into your NCCAA account.
    2. Click the CDQ Activity link, then select the exam administration (February or June).
    3. Registration is open during select timeframes, as listed within the CDQ Activity link.
    4. Once selected, complete the required PSI communication form and submit payment via credit card.

It is the exam candidate’s responsibility to proofread the contact information as entered to ensure receipt of all PSI and NCCAA communication regarding the exam.

To initiate the process of scheduling exam, click on the “Testing Center” button. The system will then require you to enter your login credentials before connecting you directly to PSI’s scheduling platform.

Scheduling Exam via PSI’s Scheduling Platform

Once candidate is connected to PSI’s scheduling platform:

    1. Select “Schedule Exam” on the main page.
    2. On the next page, enter the zip code and click on the city name when it pops up, then select the month of the exam and “Search Exam Center”. A list of testing centers will populate at the bottom of the page.
    3. Click on the preferred testing center to see available appointments and select a date and time.
    4. The following, automated message will appear: “You are now scheduled and will receive an email confirmation from no-reply@psiexams.com. This will contain the test date, time, site address and directions. You may also select the dashboard to view the exact reporting instructions for your examination.”
    5. An automated PSI confirmation email containing the exam appointment details will be generated and sent to the candidate’s email.

To reschedule or cancel an exam, the candidate will log into their NCCAA account and scroll to the bottom to click on the “Testing Center” button, at which time the system will prompt them to re-enter log in credentials, connecting to PSI’s scheduling platform.

The Candidate Information Bulletin, linked within the “Testing Center” and PSI’s scheduling platform contains details about all aspects of the exam experience.

Name & Contact

The name entered by the candidate in their individual secure NCCAA profile is the name that is submitted to PSI on the eligibility file.

When a candidate appears at the PSI test center, the first and last name, as they appear on the original NCCAA eligibility notification received by PSI, and one government-issued photo identification must match.

Candidates will not be allowed to take the exam if their photo identification does not bear the same first and last names as their eligibility file shows at the PSI test center.

Name or address changes are not accepted at the PSI test center. If a candidate changes his or her name and/or address after the registration for an NCCAA exam has been received, the NCCAA should be notified of the change immediately by email at contact@nccaa.org.

Access the Continued Demonstration of Qualifications (CDQ) handbook by clicking here.